All sales are final.
However, we want you to luv your purchase and experience with us. So if there are concerns with your order, please contact us so that we may find a resolution. Please note, our best contact method is via email.
If your location is one known for higher temperatures, it is STRONGLY suggested that your package be delivered to a location where it will not sit in the heat. All of our products are made of natural and natural blend components and WILL melt if left in the heat.
We are not responsible for melted items.
If you would like additional thermal shipping options to protect your items (specifically candles) please note this in the optional area during checkout. Please be advised that there are additional fees for this option.
All products are natural or natural blend and handmade to order. Candles and wax melts, of course do not expire. Additionally, you may use your candle on a candle warmer for a prolonged usage period. Please remember to keep an eye on any burning flame or heat source.
All equipment is cleaned and sterilized between use but may still contain traces of other tree nut and/or peanut oils. Please be aware of any allergens.
Statements have not been evaluated by the Food and Drug Administration. Products are not intended to diagnose, treat, cure or prevent any disease. If you are pregnant, nursing, taking medication, or have a medical condition, consult your physician before using our products.